Tel: +44 (0)1670 783339       Email: info@northumberland-cottage.co.uk

Chevington Moor

Morpeth

Northumberland

NE61 3BA

Terms and Conditions

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Bed and Breakfast Accommodation

Morpeth Northumberland

Northumberland Cottage

For the best price available call or email me direct

01670 783339

info@northumberland-cottage.co.uk

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Terms and conditions of booking with Northumberland Cottage

Where no advance booking has been made payment may be required in advance.

A deposit of the first nights room rate will be charged on all bookings however if you 

Cancel over 14 days prior to your arrival date your deposit will be refunded but if you cancel

Under  14 days or do not show up at all your deposit will not be refunded.

We accept card payment or cash.

Rooms are made available from 2pm each day and we like the rooms vacated at 10am on day of departure however I can be flexible if required given reasonable notice.

Multiple same sex bookings ie stag or hen night celebrations will not be taken and an abuse of this term will lead to the immediate cancellation of your booking before or even on arrival with no refund.

PRIVACY

Personal information supplied by you to Northumberland Cottage will not be given out to any 3rd party without your specific permission.

Cancellation Policy

I require valid credit/debit card details to secure your booking and reserve the right to charge the credit/debit card if your cancellation falls outside the permitted time scales as detailed below. By giving me your credit/debit card details to secure your booking you agree to the terms and conditions set out, therefore authorising me to make relevant charges to your card without any further consent being required.

If you cancel your booking under 14 days in advance you will be charged for the first night if you cancel your booking giving me over 14 days notice your deposit will be refunded.

Your reservation is made with me trading as Northumberland Cottage and the terms set out create a legally binding contract between the B and B and yourselves.

I always try to resell cancelled rooms and on the occasion where I am successful in this I will refund moneys paid less a small administration charge to rooms cancelled under the required notice.

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RECEPTION

It is always helpful if guests can telephone or email me with their ETA as you know I am a one man band and there are many things I have to cram into the day , assuming that you have given me an ETA I will be there to greet and welcome you and show you to your room on arrival. Arrival time preferred is after 4pm and departure is usually around 10am but I am flexable and will try and accommodate your requirements at all times.


PETS

Regrettably we do not have the facilities to cater for pets

CHILDREN

We can cater for 2 Adults and one child over 12.


CAR PARKING

I have ample off road free parking for up to 8 vehicles and CCTV is in operation 24/7


GARDEN

Guests are allowed to sit out in the back garden to write postcards or just to chill out and relax.


SMOKING

I operate a non smoking policy inside the B and B so unfortunately if your gasping and need a fag you must go outside.


DAMAGES OR LOSS

Damages to fixtures or fittings or loss of items belonging to the B and B will be immediately charged to your credit/debit card . I am happy to provide you with and inventory of fixtures and fittings on your arrival.


Please note that any special offer deals only apply to bookings made directly to Northumberland Cottage by telephone or via our own website.

PAYMENT

There are no extra charges made when payment is made by debit card, however a charge of 2.5% will be added to room rates when payment is made by  any credit card ie visa , mastercard, or maestro.

We regret that we are unable to accept payment by American express